Leadership OPA

Leadership Qualities

 

Objective:

Improve my methods for following up

 

Purpose:

To increase my ability to gain trust with employees, clients, and other threads

 

Action:

• Create a database to keep up with the people I am currently in contact with

 

• Make sure I return e-mails and phone calls within 24 hours

 

• Summarize meetings to make sure we both have the same objectives

 

• Immediately put information into my Blackberry concerning contact information and dates

 

• Check my messages and e-mails at least twice a day.

 

 

 

Objective:

Become more receptive of feedback

 

Purpose:

To use feedback more effectively when improving myself personally and professionally

 

Action:

• Make sure I pause and think about the feedback before commenting

 

• Realize that every critique or feedback does not call for an immediate response

 

• Write down feedback as soon as possible

 

• Set goals based on improvements that results from feedback